Terms & Conditions

By all means, email me if you have pre-sale questions or want exact measurements. 

The nature of my business means that everything sold here is a one-off, therefore there is a small possibility that you may order an item that has just been sold. 

How the Order Process Works

You place an order by adding items to the shopping cart, and then follow the simple instructions to go through secure 'checkout'.

After you tell us who you are and how you want to pay (see below) and click the confirm order button, an automated email will be sent to you, confirming your order has been received.   I will then email you within 24 hours to re-confirm your order and advise "exact" postage cost.

Postage Rates (Australia Post)

• Packed single item - $6.00 [Pre-paid satchel - 500 grams]

• Packed multiple items - $10.60 [Pre-paid satchel - up to 3 kg]

Postage does not include insurance. If you would like to purchase insurance I will be happy to organise that for you, or if you would like Express or Registered Post that can also be organised. I cannot be held responsible for any losses incurred by Australia Post.

"SPECIAL OFFER" - Free shipping and gift for orders over $100!

Thats right, for every order over $100 you will receive a beautiful gift and we will pay the postage anywhere in Australia.

Payment

The checkout page that requests your personal and payment details is fully protected by our secure server (look for the gold padlock near the bottom of the screen).

We accept..

Returns

Please (please) choose carefully.. we do not offer refunds, credits or swaps.

We will review the circumstances only if an item is not as described, faulty or damaged in transit.

Privacy

We value our customers and respect your private information. We collect certain information about you in order to process your order, contact you regarding your order or send information to you about our products/services with your prior consent.

We do not sell/rent your private information to third parties.

We use SSL (Secure Socket Layer) to protect your personal information when transmitting over the internet.

We have links to other websites. We do not control the content or the privacy policy for these websites and you should read their privacy policy and contact them directly for any questions.